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Customer Service

MEI – Building Partnerships through Customer Service- October 12, 2016

In today’s customer-oriented business environment, customer service skills are critical for personal and organizational success. Quality service will give you a competitive advantage to survive in a tough business climate and this course gives people the skills they need to enhance customer relationships. Following this course, participants will be able to: • List effective steps […]

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MEI – Improve Prefab & Field Productivity & Leveraging BIM – September 28, 2016

Improve Prefabrication and Field Productivity with Design Standardization Design Standardization is the ability to systematize the deliverables from the design group in order to increase design throughput, increase field productivity and escalate the volume of prefabrication utilized. This session will outline the steps necessary to properly assess your current operations, define the products of the […]

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